Privacy Policy

Last updated: 28/08/2025

Thank you for choosing to be part of our community at Elsewheria LLC (“Company,” “we,” “us,” or “our”). We are committed to protecting your personal information and your right to privacy.

This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website elsewheria.com, or engage with us in any other way, including participating in our travel expeditions, events, or communications (collectively, the “Services”).

If you have any questions or concerns about our policy or practices with regard to your personal information, please contact us at privacy@elsewheria.com.

SUMMARY

• What information do we collect?
  We collect personal information you provide to us, like your name, email, phone, address, and payment details, plus certain information collected automatically when you use our Services (like IP address, device type, usage data).
• How do we use your information?
  We use your information to provide our Services, communicate with you, ensure security and legal compliance, and to improve and promote our offerings.
• Do we share your information?
  Yes, but only with trusted service providers, partners, or when legally required. We never sell your data.
• How do we keep your information safe?
  We use industry-standard technical and organizational safeguards but cannot guarantee 100% security.
• Your rights:
  Depending on where you live, you may have the right to access, correct, or delete your information, or opt out of certain uses.

For full details, please read below.

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

We collect personal information that you voluntarily provide when you:

• Make an inquiry or reservation
• Register for an expedition
• Fill out forms
• Contact us by email or phone
• Subscribe to our newsletter

This can include:

• Name
• Email
• Phone number
• Address
• Billing information
• Passport/ID details (for travel requirements)
• Emergency contact information
• Any other information you choose to provide

Sensitive Information:
We do not intentionally collect sensitive information (like health data) unless necessary to provide specific Services (e.g., dietary restrictions, medical conditions relevant for a safe trip). You consent to providing this information voluntarily.

Information automatically collected

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device type
• Operating system
• Referring URLs
• Usage data (pages visited, time spent, clicks)
• Location data (approximate, based on IP)

We use cookies and similar technologies for functionality, analytics, and marketing. You can manage your cookie preferences through your browser settings.

Information from other sources

We may receive information about you from:

• Payment processors
• Social media platforms (if you connect with us there)
• Marketing partners
• Public databases

2. HOW DO WE USE YOUR INFORMATION?

We use your personal information to:

• Process bookings and payments
• Provide customer support
• Organize expeditions and related services
• Communicate with you about your bookings
• Send you updates, promotions, and newsletters (you can opt out anytime)
• Improve our website and services
• Prevent fraud or misuse
• Comply with legal obligations

3. WHAT LEGAL BASES DO WE RELY ON?

We process your information when:

• You have given consent
• It is necessary to fulfill a contract (like your booking)
• We must comply with the law
• It serves our legitimate business interests (e.g., marketing, fraud prevention)

4. WHEN DO WE SHARE INFORMATION AND WITH WHOM?

We may share your information with:

• Service providers (payment processors, booking platforms, marketing services)
• Guides and local partners (to fulfill your travel arrangements)
• Legal authorities if required by law or to protect rights and safety
• In connection with business transfers (e.g., mergers)

We require all partners to respect your data privacy.

5. DO WE USE COOKIES AND TRACKING?

Yes. We use cookies and similar technologies for site functionality, analytics, and marketing. You can control cookies via your browser settings.

6. HOW LONG DO WE KEEP YOUR INFORMATION?

We keep your information only as long as necessary for the purposes described in this Policy, or as required by law (e.g., tax and accounting records). When we no longer need it, we securely delete or anonymize it.

7. HOW DO WE KEEP YOUR INFORMATION SAFE?

We implement reasonable technical and organizational measures to protect your data (e.g., secure servers, encryption, limited access). However, no online system is 100% secure. We encourage you to protect your own devices and passwords.

8. DO WE COLLECT INFORMATION FROM MINORS?

No. Our Services are not directed to children under 18. If we learn we have collected information from a child, we will delete it promptly. Parents or guardians who believe we may have collected a minor’s data can contact us at privacy@elsewheria.com.

9. WHAT ARE YOUR PRIVACY RIGHTS?

Depending on where you live, you may have rights to:

• Access your personal information
• Correct or update your data
• Request deletion
• Withdraw consent
• Object to certain processing
• Lodge a complaint with your local data authority

To exercise any of these rights, please email privacy@elsewheria.com.

10. DO-NOT-TRACK FEATURES

Some browsers offer a “Do Not Track” (DNT) signal. There is no standard for responding to these signals, so we do not currently respond to them

11. CALIFORNIA PRIVACY RIGHTS

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and to request its deletion. To make a request, please email privacy@elsewheria.com.

12. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Changes will be posted on our website with the new “Last updated” date. Please check back regularly.

13. CONTACT US

If you have questions or want to exercise your rights, please contact:

Elsewheria LLC
privacy@elsewheria.com

14. HOW TO REVIEW OR DELETE YOUR DATA

You may request to review, update, or delete your personal data by contacting us at privacy@elsewheria.com. We will handle your request in line with applicable laws.